A nightmare: a gamer’s new handheld device breaks down because Bluetooth headphones woke it up in its case.
Imagine saving up for a Steam Deck for four years. Then, finally, you can afford a used one from a friend – but after just two days, something terrible happens.
The Steam Deck gives up the ghost and only responds extremely slowly. That’s exactly what happened to an unlucky guy from Brazil who sought help from the Steam Deck community on Reddit.
I dreamt of owning a Steam Deck for 4 years and now after just 2 days my Deck is ruined.& lt;/a>
by
u/lvl4_autism in
SteamDeck
The story behind it is tragic. lvl4_autism writes that he works twelve hours a day, which is why he has wanted a Steam Deck since its release. However, he lives in Brazil, where technology is extremely expensive.
He was finally able to afford a Steam Deck, which he bought from a friend, as he writes in the comments. But after two days, the shock: the handheld turned on in its case and overheated.
- The console still works, but it runs at a snail’s pace.
- Inputs such as letters via the touchpad take one to two seconds to register.
- Games can no longer be started.
lvl4_autism is devastated and turns to the community in anger and frustration. Can his Steam Deck still be saved?
The community shows its best side
His post shows how frustrated the player is – but the community doesn’t let him down. Over 10,000 upvotes and more than 1,300 comments speak for themselves.
Troubleshooting was not easy. First, the reason why the Steam Deck turned on was investigated. Three clues then put the community on the right track.
- Clue 1: Steam OS was not installed on the Steam Deck. lvl4_autism’s friend had installed Windows as the operating system.
- Clue 2: The Steam Deck was not shut down, but was in standby mode. This can be done by pressing the power button to put the handheld into sleep mode.
- Note 3: The Bluetooth headphones connected to the Steam Deck automatically connected to the console and woke it up in its case, causing the Deck to overheat.
The good news: The unlucky user’s Steam Deck is not broken. The typical “turn it off and on again” didn’t help, but a soft reset did. To do this, you have to hold down the power button for several seconds while the device is running.
Once lvl4_autism had performed a soft reset on his console, everything worked as usual again, which he acknowledged with a cry of joy in the comments.
THAT FIXED IT!!!!!!!!!! I had turned the Deck off and on again several times without success, but this soft reset somehow fixed it! Maybe the Deck was stuck in some kind of low-battery mode? Thank you so much! You can’t imagine how relieved I am.
Could this happen to you too?
In short: No, that’s rather unlikely. Steam OS does not have a native wake-on-Bluetooth function.
- A Bluetooth device, such as headphones, cannot wake up the Steam Deck – not even from standby. They simply won’t connect when the console is turned off.
- Wake-on-Bluetooth turned out to be the culprit in lvl4_autism’s case because it exists in Windows and was probably enabled.
So if you’re using your Steam Deck with Steam OS as usual, you have nothing to worry about. If you’d rather put Valve’s operating system on a Windows handheld, Linh will tell you how to do it.
The unlucky guy has already said that he will reset his Deck to Steam OS so that this misfortune doesn’t happen to him again.
This story proves once again how helpful the gaming community can be. In the hundreds of comments, no stone was left unturned to help the unlucky guy in this story.

